FAQ - Frequently Asked Questions

Useful information

Our flats are equipped with an innovative smart door system so you don't have to wait for the keys to be handed over. You can enter independently with our web app after checking in online or call us on the number provided after booking and we will open the door remotely. If you want to meet us instead, choose the VIP hospitality option and for a small supplement you will get a personalised welcome and a complimentary drink.

The Lovelyloft flats are equipped with everything you need for your stay, just like in a hotel. You will therefore find a comfortable bed already made and towels in the bathroom together with a courtesy set.

We accept Visa, Mastercard, American express and online payments via Paypal. You can also pay the deposit by bank transfer or settle the reservation upon arrival in cash.

We do not have luggage storage, nor is it possible to leave your luggage outside check-in and check-out times. You can find the nearest bnbbag to the flat online and book the storage room.

The service is only on request with an extra charge of 20 euros, subject to availability.

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