{"id":2228,"date":"2026-02-12T16:02:45","date_gmt":"2026-02-12T16:02:45","guid":{"rendered":"https:\/\/lovelyloft.it\/?page_id=2228"},"modified":"2026-03-12T14:12:36","modified_gmt":"2026-03-12T14:12:36","slug":"faq","status":"publish","type":"page","link":"https:\/\/lovelyloft.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"bde-section-2228-100 bde-section\">\n              \n  \n  \n\t\n\n  <div class=\"section-background-overlay\"><\/div>\n\n\n<div class=\"section-container\"><h1 class=\"bde-heading-2228-101 bde-heading\">\nFAQ - Frequently Asked Questions\n<\/h1><\/div>\n<\/section><section class=\"bde-section-2228-103 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><h2 class=\"bde-heading-2228-104 bde-heading\">\nUseful information\n<\/h2><div class=\"bde-accordion-2228-105 bde-accordion bde-accordion--bordered-bottom\"><div class=\"bde-accordion__content-wrapper-2228-106 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-106\" aria-controls=\"accordion-panel-106\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >How do you get the keys?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-106\" aria-labelledby=\"accordion-button-106\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-2228-112 bde-text\">\nOur flats are equipped with an innovative smart door system so you don't have to wait for the keys to be handed over. You can enter independently with our web app after checking in online or call us on the number provided after booking and we will open the door remotely. If you want to meet us instead, choose the VIP hospitality option and for a small supplement you will get a personalised welcome and a complimentary drink. \n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-2228-108 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-108\" aria-controls=\"accordion-panel-108\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >Are there sheets and towels?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-108\" aria-labelledby=\"accordion-button-108\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-2228-113 bde-text\">\nThe Lovelyloft flats are equipped with everything you need for your stay, just like in a hotel. You will therefore find a comfortable bed already made and towels in the bathroom together with a courtesy set.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-2228-110 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-110\" aria-controls=\"accordion-panel-110\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >How can I pay?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-110\" aria-labelledby=\"accordion-button-110\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-2228-114 bde-text\">\nWe accept Visa, Mastercard, American express and online payments via Paypal. You can also pay the deposit by bank transfer or settle the reservation upon arrival in cash.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-2228-115 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-115\" aria-controls=\"accordion-panel-115\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >Is there luggage storage?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-115\" aria-labelledby=\"accordion-button-115\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-2228-116 bde-text\">\nWe do not have luggage storage, nor is it possible to leave your luggage outside check-in and check-out times. You can find the nearest bnbbag to the flat online and book the storage room.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-2228-117 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-117\" aria-controls=\"accordion-panel-117\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >It is possible to check in earlier or check out later<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-117\" aria-labelledby=\"accordion-button-117\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-2228-118 bde-text\">\nThe service is only on request with an extra charge of 20 euros, subject to availability.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div>\r\n\r\n<\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>FAQ &#8211; Domande frequenti Informazioni utili Come si prendono le chiavi? I nostri appartamenti sono dotati di un sistema innovativo di porte intelligenti e quindi non dovrai attendere la consegna delle chiavi. Potrai entrare in autonomia con la nostra web app dopo aver fatto il check in online oppure chiamarci al numero che ti verr\u00e0 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-2228","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lovelyloft.it\/en\/wp-json\/wp\/v2\/pages\/2228","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lovelyloft.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lovelyloft.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lovelyloft.it\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/lovelyloft.it\/en\/wp-json\/wp\/v2\/comments?post=2228"}],"version-history":[{"count":11,"href":"https:\/\/lovelyloft.it\/en\/wp-json\/wp\/v2\/pages\/2228\/revisions"}],"predecessor-version":[{"id":2829,"href":"https:\/\/lovelyloft.it\/en\/wp-json\/wp\/v2\/pages\/2228\/revisions\/2829"}],"wp:attachment":[{"href":"https:\/\/lovelyloft.it\/en\/wp-json\/wp\/v2\/media?parent=2228"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}